Watch children play. In particular, very young children – 2 or 3 years old. How do they learn? Do they read the instructions beforehand? Do they follow a set down process blindly that’s been given to them by their parents? Do they sit their waiting for someone to tell them what to do? Or do they dive in head first, make loads of mistakes, experiment with different approaches and finally get to something that works or improves their understanding?
Now look at your staff. Which category would they fall into?Continue reading